Regardless of where you work or who you work for, taking criticism is part of the job. Sometimes comments demand a response. Other times, ignoring them is better. Determining when and how to respond to negative comments is something that every individual and organization wrestles with. Despite its negative associations,...
If there’s one generalization you should make as a website writer, it’s that your visitors have short attention spans and are overly saturated with information. If you’d rather generalize, then just think about this fact: search is the most popular function on the internet. This means most visitors to your...