This article is the second in series of articles on how better understanding your clients. With this series of articles, I hope that by better understanding the client’s business decision-making process that you can increase your profitability. Graphic designers often view client-conducted research as a black box decision-maker. In many...
Is it that clients don’t understand business or is it they don’t understand creatives? Why is it creatives around the globe all have exactly the same complaints and horror stories about clients from hell? It’s not just ridiculously silly comments and requests, which make for the amusing stories we share...
In general, people have long been ignorant of the practice of following-up, even while this highly important phenomenon is part of our everyday life. Oddly still, our very nature seems to prefer to ignore its usefulness. Whether you have promised a client, customer or supplier something or promised your partner...
In any business, there is always a need to look for new clients. Hypothetically, the existing clients should continue to avail services (without much of convincing), but this does not happen. For any freelancer, work always comes in phases. Either you get overloaded with work that you have to turn...
Promotion of a business is as important as the business itself, there is a huge marketing industry whose business is to advertise and promote different businesses, commodities and services. Pepsi spends 80% of its revenues on promotion of its products. There are many examples where the cost of manufacturing a...