Author: Kavin Paulson

Will Conversational Interfaces Change the Face of Customer Support and Engagement?

Will Conversational Interfaces Change the Face of Customer Support and Engagement?

We all have gone through terrible customer service/support experience at least once in life. There have been times when we have felt really enraged and frustrated after using a bad product or service, and the frustration increases when it takes a lot of time to connect with the customer support...

26 Qualities of a Great Web Designer

26 Qualities of a Great Web Designer

It’s a highly competitive world and the market demands not only excellence in what you do – your core competency, but it also demands that professionals be good at many other skills related to your profession, in other words, market demands multi-skilled, multi-talented professionals who can multi-task. You may be...

31 Free Mobile Icon Sets Recommended by App Developers

31 Free Mobile Icon Sets Recommended by App Developers

One of the most useful freebies available on the web for mobile app developers is icons and when a collection of great free mobile icon sets is presented to them like this – it saves a lot of your time and efforts. Moreover, what if we say that this awesome...

Understanding Mobile Users: Characteristics, Habits & Behavior on Mobile Web

Understanding Mobile Users: Characteristics, Habits & Behavior on Mobile Web

‘The world is going mobile’ is an outdated phrase, it’s a mobile world. When mobile searches surpass desktop searches at Google and when Google is all set to go ‘mobile first’ by creating a separate mobile index – you are assured that it’s truly a mobile world. According to Smart...