Why The User Experience Can Or Cannot Be Designed

It seems an endless discussion whether the user experience can or cannot be designed. The difficulty of the discussion lies in the level of abstraction. Everything can be seen an experience and that makes everyone a user. There is no standard definition, nor consensus among the practitioners, of what experience design really is.

This article sheds some light on why it is so difficult to design the UX and how we can still get within arm-length of the ultimate experience.

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