How to get TOUGH with clients

I recently received a call from a young designer who I met when she was in art school. I reviewed her portfolio and several years later at a local graphic design group meeting, she reintroduced herself and thanked me for being kind and helpful in that review. She became an avid reader of my articles on the design business and on one occasion told me that when it came to clients, she needed to “borrow [my] bastardness”.


Read More